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Selling Your Prints Online- FAQ's 
                                                      

Event Settings
Where do I set my Print Prices
Where do I set my Sate Sales Tax?
Will my out of state clients be charged sales tax?
How many folders of images can I upload in one event?
Can I Add text, copyright, or watermarks to my images?
Can I set different shipping options for individual events?
Can I set a time limit for an event to appear on my Gallery?
Can I change Shipping and Delivery options for each Event?

Can I create my own Print Packages?
Can I set my own Shipping Charges?
Can I save all of my Prices, Shipping, and other Settings to re-use with new Events?

Upload Images/Events

Can I Password Protect my Events?
If I only have one folder of images, can I simply upload them without placing them in a "sub-folder"?
Do I have to resize my images before uploading them to my Gallery?
Can I set a "Time Limit" my events will appear on my Gallery, without removing them entirely from the web?

Changeable Settings
Can I add or remove images from an event that is already online?
Can I change the name of my Event that is already online?
Can I add/remove images from an event that is already online?
How do I display and change the Slide Show images, and text on the main page of my Gallery (Full Version Gallery option)


What Clients See and Do On Your Gallery

Can my clients find other photographers, lab prices, etc, by going to my Gallery.
Can my clients order packages?

Receiving Orders

How do I receive an order notification from my Gallery?
 

Other
Can I place a link to my Gallery on my web site so my clients can go to my website, then go to my Gallery?
Can I upload events to my Gallery from different computers?


Preparing Images For Display on Your Gallery                       Top Of Page

Q- How many folders of images can I upload in one event?
A- As many as you like. In fact the more time you take to organize your event into specific groups, the easier it is for your customers to look at the event.

Q- Can I rename category folders after I upload an event?
A- No. You can rename the event, but not the individual categories.

Q- Can I add or remove images from an event that is already online?
A- Yes. You can add and remove images, but not additional folders, nor can you remove folders/categories. (Manage Screen)

Q- Do I have to "resize" my image in another program before I can upload them to my Gallery?
A- No. We will resize your images for you. All you do is organize your images into Windows Folders, and name your folders as you want them to appear on the web.


Uploading Images                                                                         
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Q- If I only have one folder of images can I simply upload the images without creating a second folder?
A- Yes. The category that appears on your Gallery will be the same name you use to name your event.

Q-Can I categorize my images into "sub folders" for events like Weddings that require folders for Ceremony, Reception, Formals, etc.
A- Yes. Make a main folder for your event (in your computer), then make subfolders inside that main folder. Place your images for each category in each sub folder)


Event Options                                                                                
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Q- Can I set different shipping options for individual events?
A- Yes. Go to the "Options" Screen.

Q- Can I set a time limit for an event to appear on my Gallery?
A-Yes. You set a date on the "Upload" Screen.

Setting Prices/Packages

Q- Where do I set my State Sales Tax?
A- Go to the "Options" Screen"

Q. Will out of state sales be charged Sales Tax?
A- No. Only customers living in your state will have sales tax added to their final bill. Of course, if there is no state sales tax, none will be added.

Q- Where do I set my Event Prices?
A- Go to the "Items/Prices Screen"

Q- Can I create Packages?                                                                    Top Of Page
A- Yes. You can create 2 different types of Packages.

1- One pose with multiple sizes and quantities
2- Multiple pose with multiple sizes and poses

Both types are created the same way. When you finish creating your package and add it to your price list, you check the "Web Package" box, next to the package in the list.

Q- Can I remove sizes from the price list?
A- Yes. Uncheck the box next to the size and it will not appear in the list. You can also move the sizes into any position in the list that works best for you.

Q- Can I save all of my Prices, Shipping Charges and other settings associated with an event and reuse them for future uploads?
A-Yes. Almost every feature/price/option is saved in your Product Catalog. You name the Product Catalog anything you like. You might want a setup for weddings, another for children and another for family groups. They may have different prices, and shut off dates, You can save the Price Group Configurations and select the one you need when you upload an event. This is fully customizable, yet very flexible system to use. Everything is visible on the screens, there are no hidden features that you have to search through pages of instructions to find.

Q- Can I password protect my events?

A- Yes. You can create an actual "Password", or you can use our other method. We created a method that allows you to "Hide" the event from appearing on the "Event" list page. You simply give your clients the actual URL address/link of the event. They enter the entire address in the Address Bar in their web browser and it will take them to their event.

Q- Can I change the name of my Event that is already online?
A- Yes. Select that option and change your event name.

Q- Can I Add/Remove images from an event that is already online.
A- Yes. Select that option.

Q- Can I set a "Time Limit" my event will be visible for viewing, without removing it from my Gallery?
A- Yes. You can set a Shut Off Date. When your clients go to that event a message will appear instructing them to contact you to see their images. You can then reset the Shut Off Date and the images will be available for viewing again.


What Clients See Online                                                               Top Of Page

Q- Can my clients find other photographers, labs prices etc by going to www.previewgallery.com ?
A- No. We use the Domain "PreviewGallery.com" to host your Gallery.
Your Gallery is completely "Insulated". If a client does not have your exact Gallery address, they will be stopped from proceeding further. We do not believe it is in our user's best interests to allow their clients to browse through a list of their competitors, or be allowed to see what they pay for prints and services. Click the link above and see where you arrive.

Q- Can my clients order packages?
A- Yes. You can create 2 different types of Packages.

1- One pose with multiple sizes and quantities
2- Multiple pose with multiple sizes and poses

Both types are created the same way. When you finish creating your package and add it to your price list, you check the "Web Package" box, next to the package in the list.

Q- Can I set my shipping charges?
A- Yes. You can set shipping on a per event basis. In the "Options" screen you will see the box to enter your shipping charges.
 

Receiving Orders                                                                           Top Of Page

Q- How do I receive an order notification from my gallery?
A- When your client places an order, you receive it by email.


Other

Q-Can I place a link to my Gallery on my web site so my clients can go to my website, then go to my Gallery?
A- Yes. Have your webmaster, or if you program your own site, create a hyperlink to your entire Preview Gallery URL to you Gallery. Example: (text on page) Gallery of Images / (link address) .www.maxader.com/previewgallery.com/

Q-How do I display and change the images on my Main Page Slide Show?
A- You will have the opportunity to display some of your favorite images, and add text to that main page.

Q-Can I upload events to my Gallery from different computers?
A- Yes. You can upload from different computers. You are working on the web. You can operate from any numebr of computers.

We are happy to assist you every step of the way.  

Primary Digital Imaging
3550 Williams Blvd # A
Kenner, LA 70065-3498
(504) 468-3750

© Copyright 2003-2011, Preview Pro/Primary Digital Imaging All rights reserved.